About
Boerne Ballistics is a small family owned and operated operation.
I got 5 kids and doing my best to keep a roof over them.
Warranty
The Boerne Ballistics warranty is about taking care of you, our valued customer. We want you to be fully satisfied with the product you purchased. This is our promise to you:
We will repair or replace your Boerne Ballistics brand product in the event it becomes damaged or defective, free of charge. If an instance arises where your product cannot be repaired, we will replace it with a product in perfect working order of equal or better physical condition.
In our view, life happens and when damage occurs to your valued firearms and accessories, it doesn’t matter whose fault it was, or where you purchased it.
- Unlimited Lifetime Warranty
- Fully transferable
- No warranty card to fill out
- No receipt needed to hang on to
Exceptions
No Liability
Boerne Ballistics does not assume liability for any damage to you, your weapons or guarantee your installation.
All weapons are inherently dangerous, and you as the operator must assume responsibility by taking reasonable measure to test and verify your setup before use.
Continuous Improvement
At Boerne Ballistics, we go above and beyond standard industry practices to continuously innovate and refine our products. We believe improvement never stops — nothing we create is ever truly “done.”
That said, our commitment to a lifetime warranty does not extend to providing free upgrades for every product revision to all past customers. We kindly ask that you not request complimentary upgrades under this policy.
If you’re an existing customer interested in upgrading, please reach out to us to learn more about our discounted upgrade program. We value your support and will do our best to take care of you.